Cancellation Guarantee
Thanks to "Campez Couvert" insurance, book your holiday and travel with complete peace of mind.
Has an unexpected event occurred before your departure or arrival for your holiday? Simply and quickly report your claim to the insurance company immediately or within 5 working days.
With "Campez Couvert" insurance, all participants in the stay are covered.
The cancellation guarantee is available for €35 per booked week. It must be paid in full when booking your stay and is non-refundable.
Whether you experience a medical issue, a work-related problem, or an everyday life event (serious damage to your vehicle, etc.), benefit from extensive protection right up until your departure from the campsite with "Campez Couvert" insurance.
Discover the benefits of "Campez Couvert" insurance now
"Campez Couvert" cancellation insurance reimburses all amounts paid (excluding the deductible, the insurance subscription fee and booking fees) before the start of your stay. In the event of an interrupted stay, the amount corresponding to the unused portion will be calculated on a pro rata basis according to the duration of the booked stay.
Free COVID-19 Extension
In addition to the standard guarantees provided by the Campez Couvert insurance, the "COVID-19" guarantees protect you against the individual consequences of the epidemic.
This extension is included with the cancellation guarantee: as soon as you subscribe to the cancellation guarantee, you automatically benefit from the COVID-19 extension.
Below is a summary of the guarantees included in the COVID-19 extension.
Coverage of cancellation costs – COVID-19, in the event of:
- COVID-19 illness: Cancellation due to COVID-19 diagnosed within the month before departure in the event of an epidemic or pandemic*.
- Lack of vaccination: Cancellation in the event of not being vaccinated against COVID-19.
- Boarding refusal: Cancellation due to refusal of boarding following a temperature check at the airport or railway station*.
*All of the guarantees listed above are provided as a non-contractual summary of the policy's guarantees.
Report Your Claim
You have 5 working days to report your claim. To do so, please have your policy number ready, which can be found on the insurance certificate sent to you following your booking.
You can report your claim by post to the following address:
Gritchen Affinity
27 rue Charles Durand
CS70139
18021 BOURGES CEDEX
Or by email at: sinistres.affinity@gritchen.fr
You can also report your claim online at www.declare.fr by entering the following contract number: 7815.